SUN VALLEY HELI SKI GENERAL TERMS & CONDITIONS
Sun Valley Heli Ski (“SVHS”) takes great pride in the helicopter skiing and riding experiences and exceptional customer service which we provide. In return, we ask that our guests understand that we must make advanced financial and time commitments in order to provide these services. Helicopter skiing and riding is a complex experience. We ask that you understand that certain elements of the experience are beyond our control, including weather, snow conditions and skier ability levels on a particular trip. Being on time and prepared for your day of skiing will likely enhance your experience. If you have any questions about your day or your equipment or other gear, please contact us at 208-622-3108.
FULL DAY HELICOPTER SKIING AND RIDING RESERVATION POLICIES AND PROCEDURES
Reservations and Payment
SVHS requires clients to fully complete a binding on-line registration form and make a non-refundable $500 deposit in order to reserve a seat. SVHS will then charge the client’s credit card on file for the remainder of the purchase price 3 days prior to the flying date. This is also non-refundable. If a reservation is made within 3 days prior to the flying date, clients must make a non-refundable payment for the entire purchase price. Charges and credits may be placed in your account and will be subject to the policies then in effect for future usage. Discounted rates are only good for the date of the original reservation(s). Any reservations changed to another date may be subject to a rate increase if you change to a day that the discounted rate is no longer available.
Sun Valley Heli Ski strongly recommends that all guests carry Trip Cancellation Insurance, Trip Interruption Insurance, Medical Insurance, and Emergency Evacuation Insurance. These various coverages safeguard you against unforeseen mishaps that can occur before or during your helicopter day with us. OUR REFUND AND CANCELLATION POLICIES ARE ABSOLUTE. IF YOU INJURE YOURSELF BEFORE YOU COME OR HAVE CIRCUMSTANCES WHICH CAUSE YOU TO CANCEL YOUR TRIP, YOUR PACKAGE WILL NOT BE REFUNDED BEYOND THE TERMS OF THE ABOVE POLICIES. SVHS recommends using Travel Guard insurance.
Weather Days & Other SVHS Cancellations
As a reservation holder, you are required to remain available until Noon on each of your available days. If SVHS is unable to deliver a reserved day for any reason, including due to weather, we will try to reschedule your trip on a space available basis. If we are fully booked or are unable to accommodate you, a full refund (less a $25 per seat administrative fee) will be given. You have no other obligation in the event of a day cancelled by SVHS due to weather or other circumstances.
· It is important to note that it is not the responsibility of SVHS to remind you of your reservation. It is the responsibility of the guest to be on time (typically 8:00am) at SVHS’s Gun Club headquarters, or at whatever other time or location SVHS may direct, on their reserved day. No refund will be issued in the event of a no-show.
· No refunds are issued in part or in whole for unused days due to a guest’s late arrival, early departure or any other reason.
· No refunds are issued for missed skiing or riding due to ability, fitness, equipment failure, or personal choice. You acknowledge that you will be in sufficient physical condition to helicopter ski or ride at high elevations on your reserved day. If a guest becomes injured, ill, or requests to leave the field prematurely for any reason, no refund will be made. Additional costs resulting from an evacuation or early departure from the field may be charged to the guest.
· Reservations carried over to the next ski season are charged a 10% administration fee.
· SVHS reserves the right to cancel any day at any time for any reason in its sole discretion. If SVHS is unable to deliver a reserved day due to the inability to meet minimum group requirements, snow conditions, weather or any other cause subject to SVHS’s sole discretion, we will reschedule your days or provide you a refund as described above.
Full Day Heli Ski & Riding Run Guarantee
SVHS guarantees its guests 6 runs per day for full day heli skiing. If you do not get in 6 runs, you will receive a refund of $100 per run per person. If you would like to ski or ride additional runs, we will try to accommodate you, subject to weather, snow conditions, logistics and other matters in SVHS’s sole discretion. Extra runs cost $150 per run per person. SVHS reservations are based on run achievement. If you choose to miss any skiing or riding for any reason, you will be charged the runs achieved by the groups in the field for that day.
SVHS will only book up to 16 seats per day. A group is comprised of 4 guests and one guide and we will put up to 4 groups in the field. SVHS will do its best to accommodate you on your preferred date(s) and the desires of your group. However, adjustments may have to be made due to weight restrictions of the aircraft and other related matters. Therefore, you may not get everybody into your desired group.
Each guest will be asked to step on the scale at our headquarters or other location so we can accurately calculate weights and safe grouping. At the elevations we fly to in the mountains, there is an upper weight limit for each group, including gear, which cannot be exceeded in order to operate safely. Due to weight limitations, we reserve the right to split your group. Additionally, an individual weighing 240 pounds or more may expect to pay all or part of an extra seat.
Release of Liability, Assumption of Risks and Agreement Not to Sue
On or prior to your scheduled heli ski or riding day, you will be asked to sign a Release of Liability, Assumption of Risks and Agreement Not to Sue. This Agreement states that you understand all the unique risks of flying helicopters and skiing and riding in the backcountry and that you agree to assume all the risks associated with such activities. It also states, among other things, that you will release SVHS from all liability under any circumstances and that you will indemnify SVHS for any liabilities it may incur for providing these services. Finally, it states that you will not sue SVHS under any circumstances. The full text of the Agreement is available on the bottom of our website under “Agreement Not to Sue.” We highly recommend that you read this important document.
I, ______________________________________, acknowledge that I have read the above policies, having had sufficient opportunity to do so, and understand them. I acknowledge that my reservation will not be confirmed nor my space secured until I have returned this signed contract with a $500 deposit, or full payment, depending on the timing of the payment and the provisions above. I understand that by signing this contract, I agree to be bound by its terms.
Participant Signature: ____________________________________
Printed Name:______________________________ Date:________