SUN VALLEY HELI SKI GENERAL TERMS & CONDITIONS
Sun Valley Heli Ski (“SVHS”) takes great pride in the helicopter experiences and exceptional customer service which we provide. In return, we ask that our guests understand that we must make advanced financial and time commitments in order to provide these services. Flying helicopters in a mountain environment is a complex experience and certain elements of the experience are beyond our control. Being on time and prepared for your day will enhance your experience. If you have any questions about your day, please contact us at 208-622-3108.
SCENIC FLIGHT RESERVATION POLICIES AND PROCEDURES
Reservations and Payment
Scenic Flights are only sold by the group, which can accommodate up to 4 guests. SVHS requires clients to fully complete a binding on-line registration form for each guest and make a non-refundable deposit equal to 50% of the purchase price in order to reserve the aircraft. SVHS will then charge the client’s credit card on file for the remainder of the purchase price 3 days prior to the flying date. This is also non-refundable. If a reservation is made within 3 days prior to the flying date, clients must make a non-refundable payment for the entire purchase price. Charges and credits may be placed in your account and will be subject to the policies then in effect for future usage.
Sun Valley Heli Ski strongly recommends that all guests carry Trip Cancellation Insurance, Trip Interruption Insurance, Medical Insurance, and Emergency Evacuation Insurance. These various coverages safeguard you against unforeseen mishaps that can occur before or during your helicopter day with us. OUR REFUND AND CANCELLATION POLICIES ARE ABSOLUTE. IF YOU INJURE YOURSELF BEFORE YOU COME OR HAVE CIRCUMSTANCES WHICH CAUSE YOU TO CANCEL YOUR TRIP, YOUR PACKAGE WILL NOT BE REFUNDED BEYOND THE TERMS OF THE ABOVE POLICIES. SVHS recommends using Travel Guard insurance.
Weather Days & Other SVHS Cancellations
If SVHS is unable to deliver a reserved day for any reason, including due to weather, we will try to reschedule your trip on a space available basis. If we are fully booked or are unable to accommodate you, a full refund (less a $25 per seat administrative fee) will be given. You have no other obligation in the event of a day cancelled by SVHS due to weather or other circumstances.
· No refunds are issued in part or in whole for unused days due to a guest’s late arrival, illness or any other reason.
· Reservations carried over to the next ski season are charged a 10% administration fee.
· SVHS reserves the right to cancel any day at any time for any reason in its sole discretion
Each guest will be asked to step on the scale at our headquarters or other location so we can accurately calculate weights and safe grouping. At the elevations we fly to in the mountains, there is an upper weight limit for each group, including gear, which cannot be exceeded in order to operate safely. Due to weight limitations, we reserve the right to split your group. Additionally, an individual weighing 240 pounds or more may expect to pay all or part of an extra seat.
Release of Liability, Assumption of Risks and Agreement Not to Sue
On or prior to your scheduled heli ski or riding day, you will be asked to sign a Release of Liability, Assumption of Risks and Agreement Not to Sue. This Agreement states that you understand all the unique risks of flying helicopters in the backcountry and that you agree to assume all the risks associated with such activities. It also states, among other things, that you will release SVHS from all liability under any circumstances and that you will indemnify SVHS for any liabilities it may incur for providing these services. Finally, it states that you will not sue SVHS under any circumstances. The full text of the Agreement is available on the bottom of our website under “Agreement Not to Sue.” We highly recommend that you read this important document.
I, ______________________________________, acknowledge that I have read the above policies, having had sufficient opportunity to do so, and understand them. I acknowledge that my reservation will not be confirmed nor my space secured until I have returned this signed contract with a 50% deposit, or full payment, depending on the timing of the payment and the provisions above. I understand that by signing this contract, I agree to be bound by its terms.
Participant Signature: ____________________________________
Printed Name:______________________________ Date:________