SUN VALLEY HELI SKI GENERAL TERMS & CONDITIONS

Sun Valley Heli Ski (“SVHS”) takes great pride in the helicopter skiing and riding experiences and exceptional customer service which we provide. In return, we ask that our guests understand that we must make advanced financial and time commitments in order to provide these services. Helicopter skiing and riding is a complex experience. We ask that you understand that certain elements of the experience are beyond our control, including weather, snow conditions and skier ability levels on a particular trip. Being on time and prepared for your day of skiing will likely enhance your experience. If you have any questions about your day or your equipment or other gear, please contact us at 208-622-3108.  By signing this form electronically or physically, you agree to all the Terms and Conditions described below.

SMOKY MOUNTAIN LODGE RESERVATION POLICIES AND PROCEDURES

Reservations and Payment.  By initializing and submitting this form, you agree that you have made a non-refundable deposit equal to 50% of the full purchase price in order to reserve your Smokey Lodge Trip. You hereby authorize SVHS to charge the credit card that you have on file for the remainder of the purchase price 3 days prior to your scheduled fly date and agree that this is also non-refundable. If your reservation is made within 3 days prior to your scheduled fly date, then you agree that you have made a non-refundable payment for the entire purchase price.

Waiver and Release

On or prior to your scheduled heli ski or riding day, you will be required to sign a Waiver and Release. This Agreement states that you understand all the unique risks of flying in a helicopter in mountainous terrain in potentially hazardous weather while skiing and riding in the backcountry and that you agree to assume all the risks associated with such activities. It also states, among other things, that you will release SVHS from all liability under any circumstances and that you will indemnify SVHS for any liabilities it may incur for providing these services. Finally, it states that you will not sue SVHS under any circumstances. The full text of the Agreement is available on the bottom of our website under “Waiver and Release.” We highly recommend that you read this important document.

Cancellation and Refund Policy

You agree without question to adhere to SVHS’s Cancellation and Refund Policy. 

SVHS’s Cancellation and Refund Policy provides that all payments made to SVHS are non-refundable.  The only exception is when we are unable to fly due to weather or other circumstances (as described below), in SVHS’s sole discretion. 

Our refund policy applies to the following:

·  No refund will be issued in the event you do not arrive at your scheduled designation at the designated time as advised by SVHS staff.

·  No refunds are issued in part or in whole for unused days due to a guest’s late arrival, early departure or any other reason.

·  No refunds are issued for missed skiing or riding due to ability, fitness, equipment failure, or personal choice. You acknowledge that you will be in sufficient physical condition to helicopter ski or ride at high elevations on your reserved day.

It is important to note that it is not the responsibility of SVHS to remind you of your reservation. It is the responsibility of the guest to be on time at whatever time or location SVHS may direct, on their reserved day.

As a reservation holder, you are required to remain available until Noon on each of your available days.

SVHS reserves the right to evacuate any guest out of the field if the guest does not have the requisite skills to helicopter ski or ride or is otherwise a danger to him/her self or others. If a guest becomes injured, ill, or requests to leave the field prematurely for any reason, no refund will be made. Additional flight time and other costs resulting from an evacuation or early departure from the field will be charged to the guest.  

In the event that we are unable to fly due to weather or other circumstances (as described below), in SVHS’s sole discretion, we will try to reschedule your trip on a space available basis.  If we are unable to do so, everything that you have paid toward the purchase price will be refunded to you, less a 6% Administrative Fee. Alternatively, you may also choose to keep your entire payment as a credit to be used for future trips.  Credits in your account will be subject to the policies then in effect for future usage. Rates paid on any given day are only good for the date of the original reservation(s).  Any reservations changed to another date will be subject to a rate increase or decrease if you change to a day that has a different price.

SVHS reserves the right to cancel any day at any time for any reason in its sole discretion. If SVHS is unable to deliver a reserved day due to the inability to meet minimum group requirements, snow conditions, weather or any other cause subject to SVHS’s sole discretion, we will reschedule your days or provide you a refund or credit as described above.

Trip Insurance

Sun Valley Heli Ski strongly recommends that all guests carry Trip Cancellation Insurance, Trip Interruption Insurance, Medical Insurance, and Emergency Evacuation Insurance. These various coverages safeguard you against unforeseen mishaps that can occur before or during your helicopter day with us. OUR REFUND AND CANCELLATION POLICY IS ABSOLUTE. IF YOU INJURE YOURSELF BEFORE YOU COME OR HAVE CIRCUMSTANCES WHICH CAUSE YOU TO CANCEL YOUR TRIP, YOUR PACKAGE WILL NOT BE REFUNDED BEYOND THE TERMS OF THE ABOVE POLICY.

Smoky Mountain Lodge Run Guarantee

SVHS guarantees its guests 18 runs per person for a 3-day 2-night SML trip. If you do not achieve the requisite number of runs, you will receive a refund of $100 per run per person. If you would like to ski or ride additional runs, we will try to accommodate you, subject to weather, snow conditions, logistics and other matters in SVHS’s sole discretion. The charge for exceeding the maximum guaranteed runs is $175 per run per person. SVHS reservations are based on run achievement. If you choose to miss any skiing or riding for any reason, you will be charged the runs achieved by the groups in the field for that day.

Availability/Weights

SVHS will only book up to 8 seats per SML trip. A group of heli skiers and riders is comprised of up to 4 guests and one guide. At the elevations we fly to in the mountains, there is an upper weight limit for each group, including gear, which cannot be exceeded in order to operate safely.  SVHS will do its best to accommodate you on the desires of your group. However, adjustments may have to be made due to weight restrictions of the aircraft and other related matters. As a result, we reserve the right to split your groups.

I acknowledge that I have read the above policies, having had sufficient opportunity to do so, and understand them. I acknowledge that my reservation will not be confirmed nor my space secured until I have returned this signed contract with a non-refundable deposit equal to 50% of the full purchase price, or non-refundable full payment, depending on the timing of the payment and the provisions above. I understand that by initializing this contract, either electronically or physically, I agree to be bound by its terms.