Cancelation Policy
SVHS Cancelation and Refund Policy
You agree without question to adhere to SVHS’s Cancellation and Refund Policy.
In order to make a reservation you should understand and adhere to SVHS’s Cancellation and Refund Policy.
SVHS’s Cancellation and Refund Policy provides that all payments made to SVHS are non-refundable.
Our refund policy applies to the following:
· No refund or credit will be issued in the event you do not arrive at your scheduled designation at the designated time as advised by SVHS staff.
· No refunds or credits are issued in part or in whole for unused days due to a guest’s late arrival, early departure or any other reason.
· No refunds or credits are issued for missed skiing or riding due to ability, fitness, equipment failure, or personal choice. You acknowledge that you will be in sufficient physical condition to helicopter ski or ride at high elevations on your reserved day.
It is important to note that it is not the responsibility of SVHS to remind you of your reservation. It is the responsibility of the guest to be on time at whatever time or location SVHS may direct, on their reserved day.
As a reservation holder, you are required to remain available until Noon on each of your available days.
SVHS reserves the right to evacuate any guest out of the field if the guest does not have the requisite skills to helicopter ski or ride or is otherwise a danger to the individual or others. If a guest becomes injured, ill, or requests to leave the field prematurely for any reason, no refund will be made. Additional flight time and other costs resulting from an evacuation or early departure from the field will be charged to the guest.
In the event that we are unable to fly due to weather or other circumstances (as described below), in SVHS’s sole discretion, we will try to reschedule your trip on a space available basis. If we are unable to do so, your deposit will be applied to another trip. 100% credit is honored for 3 years from the date of purchase. If cash refund is desired for unused credit, you are entitled to a 50% cash refund for whatever the balance owed, refunds must be requested in the same Calander year of the reservation date.
SVHS reserves the right to cancel any day at any time for any reason at its sole discretion. If SVHS is unable to deliver a reserved day due to the inability to meet minimum group requirements, snow conditions, weather or any other cause subject to SVHS’s sole discretion, we will reschedule your days as described above.
